Curriculum Vitae + Resume

An all-in-one computer sits on a wooden desk. On the screen is Bela's CV/resume. There is also a coffee cup and a plant on each side of the monitor.

Image description: An all-in-one computer sits on a wooden desk. On the screen is Bela’s CV/resume. There is also a coffee cup and a plant on each side of the monitor.

This is my version of a comprehensive and synergized “resume + CV”.  It benefits me by providing the opportunity to list all my education, skills, experience, and other strengths, while not being restricted to a specific position or most of all – being limited by space.  

If you’d like to discuss potential opportunities, projects, or anything else, don’t hesitate to reach out.  Let’s make it happen!

Bela Gaytan

EDUCATION

Master of Education (M.Ed.) in Learning and Technology
Western Governors University
Capstone title:  “Communicating Success: The Effect of Prompt Feedback on Adult Learner Success in an Asynchronous, Online Resume Optimization Course
Capstone Advisor:  Tammy Hall, Ed.D.

2020-2021

eLearning Design Course
The eLearning Designer’s Academy

2021-2021

Bachelor of Science (B.Sc.) in Business – Human Resource Management
Western Governors University

2017-2019

Certificate of Arts and Sciences
Cleveland State Community College

1998

1996-1997

PROFESSIONAL EXPERIENCE

Technical Instructional Designer, Pantheon

  • Serving as co-lead of Pridetheon, Pantheon’s LGBTQ+ Employee Resource Group, as well as an active member of Pantheon’s Diversity, Equity, Inclusion, and Accessibility (DEIA) Task Force
  • Work closely with stakeholders and subject matter experts (SMEs) to analyze and address customer training needs, turning requirements into courses and learning paths that drive behavior change and improve the performance of our customers, partners, and internal teams
  • Design inclusive and accessible learning content that adheres to Pantheon’s branding and standards
  • Using the latest e-learning technology, develop high-quality, interactive asynchronous courses, VILT, workshops, videos, and labs
  • Build assessment and feedback mechanisms to validate customer learning, engagement, and performance
  • Manage projects and deliverables to meet deadlines, working with the team to effectively estimate, monitor, adjust, and communicate changes as needed
  • Help create and maintain the technical systems and environments used in customer portal development and hands-on labs
  • Be a mentor to other Pantheors on best practices for adult learning, instructional design, and customer education solutions
  • Gain a working knowledge of Pantheon’s functional and technological product areas

April 2022 – present

Community and Social Media Manager, The eLearning Designer’s Academy

  • Participate & facilitate general discussions by promoting idea sharing, interacting with community and academy members, and making regular posts on the topics of eLearning, instructional design, portfolios, and other current trends in eLearning design
  • Facilitate recurring features and special event engagement by sharing posts, encouraging others to participate, and providing feedback
  • Collaboratively plan & facilitate monthly Community Office Hours, including topic determination, promoting attendance, and facilitating and
    encouraging discussion during the session
  • Curate and post industry-related job openings to the  community’s Job Board space
  • Provide general consultation and ideation on how to improve the
    community, including ideas for events, blog topics, and other member engagement opportunities
  • Track and analyze social media metrics to improve growth and engagement

June 2022 – present

Learning Specialist, Saks

  • Develop effective training utilizing instructional design expertise, including data analysis, adult learning, curriculum development, technology-enabled/enhanced learning, and blended learning strategies.
  • Translate strategic goals into appropriate development programs while meeting and managing changing business priorities
  • Design and implement new Saks myTrailhead learning modules adhering to adult learning principles and instructional design methodology.
  • Curriculum development, including research, appropriate learning methodology, creation of classroom and e-learning training materials, job aids, and presentation materials.
  • Partner with Subject Matter Experts, Learning Manager, and Technical Writer to develop interactive online system demonstrations.
  • Leverage feedback and continuously strive for improved training programs and processes.
  • Observe and evaluate training programs, individual trainers, and team leaders to drive improvement and efficiency.
  • Support current Knowledge Management Base and audit training programs to identify critical training gaps and improvement opportunities.
  • Maintain and monitor training programs, as well as procedural and policy documentation.
  • Develop, implement, and sustain custom world-class training programs and process documentation.
  • Effectively lead, direct, coach, and mentor others on how to design and deliver effective learning solutions that maximize employee engagement, development, and business outcomes.

November 2021 – April 2022

Learning Experience Designer and Web Developer, Bela Gaytan

  • Develop learning content for organizations and nonprofits, to include virtual, instructor-led, classroom, and self-directed modalities.
  • Design and develop WordPress websites for individuals, businesses, and nonprofit organizations.
  • Maintain websites for clients, to include updates, security measures, new content, and redesigns.

July 2021 – present

Project Lead, Receivia

  • Successfully leading a diverse team of 46 employees 100% remotely.
  • Onboarding and training of 100% of all NC new billing employees.
  • Providing team coaching and individual feedback.
  • Developed work instructions and other training materials as required.
  • Led training presentations based on training and development needs.

January 2017 – October 2021

Medical Biller, Receivia

  • Billed medical insurance claims, maintaining 98%+ accuracy.
  • Ensured the security and compliance of all sensitive patient data. 
  • Assisted with training new billers and bi-monthly quality auditing.

October 2008 – January 2017

Human Resources Liaison, Honeywell

  • Handled 25% of administrative functions for the HR department.
  • Reviewed job applications to identify, vet, and recommend candidates.
  • Improved office efficiency by digitizing 60% of employee grievances.

February 2002 – May 2004

TECHNICAL AND PROFESSIONAL SKILLS

Skilled

  • ADDIE and agile methodologies
  • Articulate Storyline 360
  • WordPress
  • HTML and CSS
  • Asana
  • Tutor LMS
  • Management and leadership
  • Advocacy
  • Interpersonal communication
  • Microsoft Office
  • Google Workspace

Proficient

  • SnagIt and Camtasia
  • Salesforce myTrailhead LXP
  • Project management
  • Training Facilitation
  • Graphic design
  • Rise 360
  • Mentoring
  • Research design and proposals
  • Audio narration and voiceover
  • Conflict resolution

Learner

  • Google Classroom
  • Moodle
  • Canvas LMS
  • Adobe Creative Cloud apps
  • Quality Matters (QM)
  • PHP
  • xAPI

CERTIFICATIONS & SPECIALIZATIONS

December 2021

Google Applied Digital Skills Ambassador

September 2021

How to Teach Online: Providing Continuity for Students, FutureLearn

August 2020

Teaching English to Speakers of Other Languages (TESOL), International Open Academy

August 2018

HTML Fundamentals, SoloLearn

April 2018

HONORS AND AWARDS

Western Governors University Excellence Award, Issues in Technology Integration

January 2021

April 2018

January 2018

VOLUNTEER SERVICE

Health Advocate, Ehlers-Danlos Society
Advocacy ECHOA focused training program to create active advocates around the world who are willing to help raise awareness, fundraise, speak publicly, and understand the research process.

2021 – present

Prison Outreach Letter Writer, Chattanooga Endeavors
Stephen’s TableA fellowship of ordinary citizens committed to standing in compassion with incarcerated members of the local community by simple acts of kindness, such as letter writing and visitation.

2020 – present

Crisis Counselor, The Trevor Project
TrevorChat Digital CounselingTrained counselors answering chat messages from young LGBTQ who reach out for free, confidential, and secure 24/7 service when struggling with issues such as coming out, LGBTQ identity, depression, and suicide.

2015 – 2016

PROFESSIONAL MEMBERSHIPS

  • National Education Association (NEA)
  • Association of Latino Professionals for America (ALPFA)
  • Society for the Advancement of Chicanos/Hispanics and Native Americans in Science (SACNAS)
  • Association for Talent Development (ATD)
  • The Training, Learning, and Development Community (TLDC)
  • National Business Education Association (NBEA)
  • Online Learning Consortium (OLC)
  • Computer-Using Educators (CUE)
  • Association for the Advancement of Computing in Education (AACE)

COURSES TAKEN

Graduate Courses

  • Foundations of Instructional Design
  • Instructional Design Analysis
  • Instructional Design Production
  • Issues in Instructional Design
  • MED, Learning and Technology Capstone
  • Research Design
  • Research Foundations
  • Research Proposals
  • Research Questions and Literature
  • Technology Design Portfolio
  • Technology Production

Supplemental Learning

  • Coaching Skills for Managers and Leaders
  • Creating a Culture of Change
  • Engaging and Teaching Parents About Technology
  • How to Teach Online: Providing Continuity for Students
  • Instructional Design for Distance Learning
  • Leading for Equity: Courage to Lead with an Equity Agenda
  • Leading for Equity: The Hidden Bias of Good People
  • Making SEL Accessible for Students with Learning Differences
  • Mentoring Others
  • Schools Need a Success Coach for Every Learner
  • Teaching Disinformation in 2020: CIA Tips for Students and Educators
  • Universal Design for Learning (UDL) in Distance Learning: Meeting Each Learner’s Variability
  • Using the Science of Learning to Elevate How We Teach and How Students Learn
  • What We Can Learn from Children About Mindfulness to Transform Our Learning Environments

Undergraduate Courses

  • Business Communication
  • Business Ethics
  • Business Law
  • Business – HR Management Capstone Project
  • Business – HR Management Portfolio
  • Cases in Advanced Human Resource Management
  • Change Management
  • Compensation and Benefits
  • Critical Thinking and Logic
  • Global Business
  • Education without Boundaries
  • Elements of Effective Communication
  • Employment Law
  • English Composition I & II
  • Information Systems Management
  • Introduction to Human Resources Management
  • Introduction to Probability and Statistics
  • Managerial Accounting
  • Macroeconomics
  • Marketing Fundamentals
  • Microeconomics
  • Organizational Behavior
  • Principles of Finance
  • Principles of Management
  • Project Management
  • Quantitative Analysis for Business
  • Spreadsheets
  • Training and Development
  • Workforce Planning: Recruitment and Selection
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